Their help desk is a single inbox to handle customer requests, where your customer support agents can leave private notes for each other and automatically assign requests to the right people. But it’s designed so well that you really enjoy staying in their inbox and communicating with customers. Basically, if you have a complicated customer …

Zendesk vs Intercom: the ultimate comparison by Ana Khlystova HelpCrunch Read More »

Their help desk is a single inbox to handle customer requests, where your customer support agents can leave private notes for each other and automatically assign requests to the right people. But it’s designed so well that you really enjoy staying in their inbox and communicating with customers. Basically, if you have a complicated customer …

Zendesk vs Intercom: the ultimate comparison by Ana Khlystova HelpCrunch Read More »

4 BUOY HEALTH Content Bot Startup Ideas A startup that wants to build an AI-powered chatbot that allows your Facebook friends to talk to your bot for all the things. Sales: Automatic lead qualification makes reps more efficient Harley Davidson, the legendary motorcycle manufacturer has implemented Albert, an AI-based marketing system and had achieved significant …

Lessons From The Failed Chatbot Revolution And 7 Industries Where The Tech Is Making A Comeback Read More »